DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items require 3-5 business days to handcraft.
|| Shipping Time
|| Free Shipping
To US,UK,CA,AU,DE,FR: 7-15 Business Days
To Other: 10-18 Business Days
To UK,US,CA,AU,DE,FR(During the COVID-19): 10-20 Business Days
To Other(During the COVID-19): 15-25 Business Days
|| Over $59
| Urgent Shipping
3-5 Business Days
During the COVID-19: 3-7 Business Days
|| Over $149
*Please note that the time frame mentioned above accounts for neither production times nor delays caused by vendors and service and weather disruptions.
Please note that the shipping address will be taken from PayPal. If your shipping address is different from your billing address, please specify this during checkout. The address can be changed before we ship your order. However, we are unable to change the shipping method or address the order is shipped.
After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it). Make sure all information is correct. If you have any questions, Please contact us anytime: email@example.com
TRACKING AN ORDER
You'll receive an e-mail confirmation once your order has been shipped. It will include your order’s tracking number and a direct link to your carrier's package-tracking site. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Track Order
When the carrier returns an undeliverable package to us because of an address issue, you will be charged for reshipping costs. If you require a refund, please note that personalized items have a 30% restocking fee.